Frequently Asked Questions & Policies
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
We offer 30 Money Back Guarantee on almost every product we offer. Please call customer service at 1-800-231-8905, in advance to obtain a return merchandise authorization within 30 day of purchase date.
SHIPPING POLICY/DELIVERY POLICY:
Please be assured that your items will ship out within two days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service, United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. If you are trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. If you require express or 2 day shipping, please call us at 1-800-231-8905 for charges. Note: out of state orders WILL NOT be charged sales tax- in state orders will be charged the total rate applicable: Los Angeles County (other than in cities or districts where voters have approved higher rates) will be 9%